Business And Marketing

10 Business terms

This glossary was made to help people in business and marketing to learn new words.

Closed-lost
Closed Lost is a process where the Opportunity is officially Closed in your Customer Relationship Management.
Closed-won
The stage at which a prospect has signed or electronically accepted a contract and is now considered a customer.
Cold Calling
Make an unsolicited call on (someone), by phone or in person, in an attempt to sell goods or services.
Cross selling
sell a different product or service to an existing customer.
Discovery call
A discovery call is the first call sales reps make after connecting with a client.
Forecasting
Forecasting is the process of making predictions based on past and present data and most commonly by analysis of trends.
Mark-up
Mark up refers to the value that a player adds to the cost price of a product.
Pipeline
A pipeline is a source where products and services flow into a said business or company out to an eventual customer.
Prospecting
Prospecting is the first step in the sales process, which consists of identifying potential customers, aka prospects
Smarketing
The term "smarketing" refers to alignment between your sales and marketing teams.